Guarantee, Warranty, and On-Line Shipping Information

Unconditional Money-back Guarantee: Each Lapkitt carries an unconditional Money-Back Guarantee. And additional benefits to the Original purchaser. If you are not satisfied for any reason, simply return within 30 days of purchase. Receipt may be required if not purchased from us for a refund up to the MSRP at time of purchase or actual purchase price whichever is lower. Prior to returning the Lapkitt, please call or email us for a return authorization number. No returns will be accepted without a return authorization number. (Freight charges are not refundable).

Warranty: The Lapkitt is warranted to be free of defects in materials, manufacture or assembly for ONE YEAR to the original consumer purchaser for Normal wear, Current PVC models are not intended for use or storage in an environments that exceed130º F should customer exceed this temperature a one time replacement will be sent at no charge to customer. Commercial use or damage due to abuse, misuse or neglect are not covered. Defective product will be repaired, or replaced with the same or newer item. To obtain service under this warranty, send the product postage paid, together with an explanation of the defect, to the address listed. You may also have other rights which vary from state to state.  Shipping - delivery charges apply.

HEREINAFTER THE TERM LAPKITTY OR ANY OTHER DEVICE MANUFACTURED BY US can BE referred to as PRODUCT OR PRODUCTS.

If within 30 days from the date of shipment the Customer elects to receive a refund customer shall request an RMA and return product as originally shipped, a refund Plus $3.00 (to help defray the shipping costs) will be issued in the full amount excluding shipping within 4 business weeks from time of receipt by manufacturer. 

Current number for RMA  (954) 929-2500
Austin Associates
1975 F Stirling rd
Dania, Fl. 33004

All products are sold as is without claim for use in any particular purpose other than that expressly stated.
Products at manufacturers option shall be replaced, or repaired when delivered to the manufacturer within the ONE YEAR Warranty period which commences from date of purchase provided that an RMA (return Material Authorization) is requested by the buyer and included on the return label to the manufacturer. Shipping cost is the responsibility of the buyer.
 
Limitation of Liability 1. NOTWITHSTANDING ANYTHING HEREIN TO THE CONTRARY, OUR MAXIMUM LIABILITY UNDER THIS AGREEMENT SHALL BE LIMITED TO THE TOTAL MONIES PAID BY CUSTOMER FOR THE ORIGINAL PURCHASE PRICE OF THE PRODUCT MINUS CLAIMS PAID SHIPPING AND SALES TAX. THIS LIMITATION SHALL APPLY REGARDLESS OF THE FORM OF LEGAL ACTION. 2. IN THE EVENT WE REPLACE THE PRODUCT WITH A COMPARABLE PRODUCT OR REIMBURSE YOU FOR THE ORIGINAL PURCHASE PRICE, MINUS CLAIMS PAID SHIPPING AND SALES TAX, WE SHALL HAVE SATISFIED ALL OBLIGATIONS OWED UNDER THIS AGREEMENT. WE MAY ELECT, AT OUR OPTION, TO REFUND THE PRODUCT'S ORIGINAL PURCHASE PRICE MINUS CLAIMS PAID SHIPPING AND SALES TAX. 3. REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE, ARE THE CUSTOMER’S EXCLUSIVE REMEDIES FOR BREACH OF THIS AGREEMENT. WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE Warranty, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE. SOME STATE LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED IN DURATION TO THE TERM OF THIS AGREEMENT OR ONE YEAR FROM DATE OF PURCHASE. 4. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE TO CUSTOMER FOR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF OUR PRODUCT PROVIDED UNDER THIS AGREEMENT, DELAY IN FURNISHING Warranty, OR FAILURE TO FURNISH Warranty, INCLUDING WITHOUT LIMITATION, LOSS OF USE, DATA OR HARDWARE OR SOFTWARE, LOSS OF USE OR LOST PROFITS, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO THE CUSTOMER. THIS AGREEMENT GIVES THE CUSTOMER SPECIFIC LEGAL RIGHTS, AND THE CUSTOMER MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. 5. Critical Applications. The PRODUCT USE IS not INTENDED FOR NOR IS IT WARRANTED FOR USE in any “critical applications.” “Critical applications” means life support systems, medical applications, connections to implanted medical devices, commercial transportation, nuclear facilities or systems or any other applications where product failure could lead to injury to persons or loss of life or catastrophic property damage. ACCORDINGLY, WE RESERVE THE RIGHT TO REFUSE TO SERVICE ANY PRODUCT USED IN A CRITICAL APPLICATION, AND DISCLAIM ANY AND ALL LIABILITY ARISING OUT OF OUR SERVICE OR REFUSAL TO SERVICE SUCH PRODUCT.

It never Hurts to help

Edward Austin